RETURN POLICY
RETURNS
RETURN POLICY
- Items must be returned within 14 days from the day you receive your order.
- Merchandise must be unworn, and free of ANY defects.
- If the above requirements are met, a refund will be granted for the original amount paid for the merchandise. Shipping costs are not refunded.
- All sales are final. No refunds or exchanges will be permitted on all Grooming Products.
EXCHANGES
If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and place a new order for the desired item.
REFUSED PACKAGES
Any order that is not able to be delivered by USPS will be returned to our warehouse and treated as a return. The customer will be given a full credit for the item(s) purchased. Shipping costs are NOT refunded.
If you have further questions, please contact info@urbanknights.co